20 years, our company anniversary was on the 8th June 2024
Yes! We are always contactable by phone and email to ensure you get a completely personal service. We are praised for our caring and personalised approach that is rare to find from other couriers.
Our staff are trained experts dealing with medical samples and the related protocols. We take extra care that every medical sample we collect is well protected, tracked and delivered with utmost accuracy.
Over the last three years, we have built what our customers have said is “the most advanced medical courier software in the world.” This has helped us to reduce issues related to medical sample collections by 94% in just three weeks of first implementing the software. We also use automation intelligence and advanced AI technologies to ensure our couriers are the most efficient and accurate around.
Yes! We offer multi-drop routes for customers who require high volume, daily collections. Our expert drivers are experienced with high volume routes and urgent lab deliveries.
While some medical couriers charge for each sample or package of samples they collect from you, we only charge per collection. You could experience a huge saving, especially if you have high volume collections every day. We also offer discounts for regular, multi-drop routes.
Yes, we can assign a dedicated courier or couriers to your specific needs
Yes! Our couriers and offices are equipped to provide a rapid response time for urgent sample collection bookings that need to be collected and delivered within just 30 minutes or 1-3 hours, depending on the location and type of contract you have with us.
We offer daytime and night collections that can be tailored to your exact requirements.
Both! Medilogistics have almost 20 years experience working closely with top UK veterinary practices and laboratories as well as the NHS and private healthcare providers such as BMI.
Firstly, we don’t lose samples. Our systems and process make this impossible. If there any issues with any medical samples, our advanced medical courier software acts as a centralised hub where couriers, fleet managers, clinic staff and lab managers can see everything they need to see instantly. Every collection and deliver is meticulously tracked which means you will be able to search for the collection in question and see the exact details of its entire journey.
We collect morning, afternoon, evenings and can offer 24/7 services
We will organise a face to face meeting to see all the jobs, routes and times so we can plan everything in the best possible way.
Yes we do
Yes we do
We approach all collections in a personal manner as if was from our own family or pet and know how important is to collect samples and deliver them on time. We provide the highest quality service with good communication between every single collection, and there is always someone for you to speak to over the phone.
Communication is key at all situations.
We use the newest technologies from the time you book you samples to the drop off
Everything we do is stored in our own specialist medical courier software so you can have easy access to all sample data at any time.
We work on daily basis with your team to ensure everything is running well. If an issue arises we always solve any problems for you or give you all the assistance you require instantly.
We have liability insurance but we have never lost a single sample in our 20 years. Our systems and processes make losing samples impossible.
If there are any issues with any medical samples, our advanced medical courier software acts as a centralised hub where couriers, fleet managers, clinic staff and lab managers can see everything they need to see instantly. Every collection and delivery is meticulously tracked which means you will be able to search for the collection in question and see the exact details of its entire journey.
At the moment the legislation for commercial drone collections are still in process. However, we will be running some important clinic tests with our drone partners later this year.
Although what we do has to be done with care and high responsibility as we are transporting Medical samples, you will find our prices to be very competitive. We charge what is fair for our customers, what we pay what is fair to all our couriers to ensure our business running and yours is running well. We believe everyone has to be happy in order to achieve mutual goals and success.
If you have any further questions – please get in touch at info@medilogistics.co.uk
Always a courteous member of staff available to talk to you on the phone
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